Start a call
"Your call is important to us."  No. Your time is.

No more hold
music. Ever.

HoldGone waits on hold for you. We dial, we sit through the music, we survive the menus — and your phone rings the second a real human answers.

Time Americans have spent on hold since you opened this page
00:00:00
Estimate based on reported U.S. customer-service hold averages. It never stops. Neither does the music.

No subscription. No app. Pay per call, only when we dial.

How it works

An IVR menu, but for once it's on your side

Four steps. You do the first one. We suffer through the rest.

1

Tell us who to call

Pick the agency or company, give us the reason for the call and the phone number where we should reach you. Takes 60 seconds.

2

We dial from the cloud

The call happens on our lines — your phone stays free. Our system presses the right menu buttons and gets in the queue for the right department.

3

We eat the hold music

Twenty minutes or four hours — the machine doesn't care. If the line is busy, we redial until we get through. It never gives up and never gets annoyed.

A human answers. Your phone rings.

The instant we detect a live agent, we ask them to hold one moment — and ring you. You pick up, we bridge the calls, and you start talking at the only moment that ever mattered.

Call receipts

What the machine endured so a human didn't have to

IRS — Individual line
Menus navigated6
Time on hold2h 41m
Customer's time used4 min
Hold music survivedSmooth jazz
Social Security Administration
Busy-signal redials23
Time on hold1h 52m
Customer's time used7 min
Patience lost0
Airline — flight credit
Transfers survived3
Time on hold1h 17m
Customer's time used6 min
"Have you tried the app?"Twice

Illustrative examples of typical calls. Your receipt comes with every completed call.

Pricing

Five dollars. That's the whole pricing page.

$5/call
  • We wait as long as it takes — hours if needed
  • Busy line? We redial automatically
  • Your phone rings only when a human is on
  • No subscription. No account. No minutes.
  • No human reached — no charge
Start a call
Start a call

Tell us who to call. Then go live your life.

Secure payment via Stripe. We only dial after payment clears. If we never reach a human, you get your $5 back.

FAQ

Questions people ask while on hold

How does HoldGone actually work?

You tell us who to call and why. Our system dials from the cloud, presses the right menu buttons, waits in the queue, and detects the moment a live person answers. It asks the agent to hold one second — and rings your phone. You pick up, we bridge the two calls, and you're talking to a human.

Does my phone stay free while you wait?

Completely. The call lives on our lines, not yours. Take other calls, watch a movie, sleep. Your phone rings exactly once: when there's a human worth answering for.

What if nobody ever picks up?

Then you pay nothing. If we can't reach a human, we retry later at no extra cost, or refund your $5. We only earn money when you talk to a person.

Isn't this what Apple Hold Assist / Google Hold for Me does?

Those are mute buttons. They run on your phone, keep your own line hostage, can't navigate menus, can't redial busy lines for hours, and can't work from your laptop. HoldGone does the entire call for you from the cloud — your phone joins for the four minutes that matter.

Is it legal?

Yes. You're authorizing us to place a call on your behalf — the same thing an assistant, a family member, or a secretary does every day. When we bridge you in, it's you talking.

Which countries do you support?

We're starting with U.S. numbers — federal agencies, airlines, banks, insurers and telecoms. More countries are coming.