Start a call
HoldGone / Who we call / Chase
"Please continue to hold."  No thanks.

Chase hold time? Gone.

Reaching a human at Chase is often 20–60 minutes to a live banker. HoldGone makes the call for you — we navigate the menus, we sit through the music, and your phone rings the second a live person answers. Disputes, fraud claims, fees, card issues.

20–60 minutes
Typical reported wait to reach a human
1 ring
What you experience — when a human is already on
$5
Flat, per call. No human reached, no charge.
Have us call Chase How it works

Official Chase line: 1-800-935-9935. Prefer to suffer? That number works for you too.

How it works for Chase

You press one button. We press all of theirs.

1

Tell us why you're calling

Disputes, fraud claims, fees, card issues. One line is enough — it tells our system which department queue to enter.

2

We dial and navigate the Chase menu

The call runs on our cloud lines. Your phone stays completely free.

3

We wait. However long it takes.

Hold queues that are often 20–60 minutes to a live banker don't scare a machine. Busy signal? We redial automatically.

✓

Human answers → your phone rings

We bridge you in at the exact moment a live agent is on the line. You talk for the minutes that matter, not the hours that don't.

Skip the Chase hold — $5
FAQ

Chase hold questions

How long is the Chase hold time right now?

Callers report that reaching a live person at Chase is often 20–60 minutes to a live banker. It varies by day, season and department — which is exactly why letting a machine absorb the wait beats guessing.

How do I skip the Chase hold queue?

Start a call with HoldGone. We dial Chase, navigate the menu, hold your place in the queue, and ring your phone only when a human is already on the line.

What if Chase never picks up?

Then you don't pay. We retry later at no extra cost, or refund your $5 entirely. We only earn when you talk to a person.